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After-Sales Service & Spares

Once you have purchased a machine from Citizen Machinery UK Ltd. you can be sure that you are in safe hands. Our dedicated team of experienced engineers are on call around the UK to provide you with an unsurpassed level of support in the event that you encounter a problem. Our rapid response will ensure that downtime is kept to an absolute minimum.

We have a comprehensive range of spare parts both in the UK and Europe ready for immediate despatch. Our experienced staff will help identify the correct part and arrange courier delivery, next day service in most cases to your works.

Your ownership of Citizen CNC sliding head lathes represents a valuable investment in improved productivity, flexibility and quality.

We want to help you get the best from your investment and Citizen Machinery UK Limited is uniquely qualified to guarantee that your Citizen machines are maintained to the highest possible standards.

The new and improved CMSure is an easy and cost effective way to manage your maintenance needs.

Our CMSure package provides the following key benefits:

• An annual visit from a specialist Citizen engineer
• A thorough service including all recommended annual checks
• Detailed inspection report highlighting any areas requiring action
• Recommendations on future parts replacement to maximise your trouble free production
• 10% reduction from our usual hourly rates for labour/travel time for all service work carried out on the specified machines.

Please click here for more information and an application form